(url="http://"http://www.AmbrosiaSW.com/support/")http://www.AmbrosiaSW.com/support/(/url) (url="http://"http://www.AmbrosiaSW.com/support/intouch/")http://www.AmbrosiaS...upport/intouch/(/url)
Quote
Before you get in touch with our tech support staff:
Have your specifics handy
Make sure you tell us about the computer you're using (RAM installed, OS version, model name, etc.) when you ask us a question. The more information you can provide the more likely it is we'll be able to answer you quickly. Also if you can describe your problem to us in the most descriptive way possible, that'll help too. The more info we have, the better.
Have your license code with you
If you have your license code available, we can look you up in our database more easily. If you don't have it on-hand, no worries, we can look it up for you.
Help yourself first!
We strongly encourage you to try to help yourself using the online resources listed on our support web page first. We've put quite a bit of information online, allowing you to answer your own question quickly and easily.
We prefer eMail
You're definitely likely to get your answer in a more timely manner if you eMail it to us, rather then write/fax/call. We're geeks, we read our eMail a lot.
How to get in touch with us:
eMail (preferred):
help@AmbrosiaSW.com - General help
lostcodes@AmbrosiaSW.com - Lost/invalid license codes
webmaster@AmbrosiaSW.com - Web site problems
Phone:
Tel: 716.325.1910 (Monday-Friday, 9am-5pm EST)
Fax: 716.325.3665
Mail:
attn: Tech Support
Ambrosia Software, Inc.
PO Box 23140
Rochester, NY 14692
USA
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(url="http://"http://www.aresaxis.net")Ares Axis(/url) Admin
(url="http://"http://www.magleague.net/bbs2")MaGLeague(/url) Ares Admin
GR/(url="http://"http://magleague.com/downloads/chat.html")MaGChat(/url): Col. El Patrick
#2 on MaG Ares season 1
(This message has been edited by Patrick (edited 07-30-2002).)
Please let me know if you have any ideas.
