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Originally posted by Stark Bledfast:
**Well, they would have needed your name in order to issue you a code, as the license codes are keyed into your name. Since you were phoning them they probably were next to a computer(in order to generate the code anyhow) and probably looked up your account as soon as you gave them your name, verified you had purchased PoG, and had their key generator make you a new key.
**
But they didn't have my name. I expected them to ask for either that or my old code so I had my slip of paper they sent me with my disk with that info next to me, but they never asked. I just told them my story and they gave me a new code.
But here's something I hadn't thought of before. Maybe they somehow picked up my number when I called and used that? I don't remember, does Ambrosia take your number when you register their products?
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