If you're running OS X then delete the CS prefernces (Macintosh HD:User:YOURACCOUNT:Library:Preferences :). You should delete both"Coldstone Prefs" and Coldstone (OS X).plist.
As for OS 9, I believe the issue here is a memory leak: Coldstone just keeps on soaking up memory and finally quits. Apparently, the more memory you allocate to Coldstone, the more items you can place before it quits. If you're on OS 9 try using OS 10 (if you have it). The reason is that OS 10 has better memory management and should prevent this item-placing lock-up. I have never had the issue myself, so I don't know the specifics. Most of this is what I've heard about other cases put together with a little inference. If you can't get it working, then go ahead and reinstall :frown:
P.S. Two things to be aware of: First, 10.0-10.1 may have this problem more than 10.2 as there is a drastic difference in memory manage. Second, the size of the picture of the item being placed may also create the error. See if smaller images/more compressed formats work better.
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