I'm stuck on a donation mission. I complete the transfer, clear the statements in both accounts of the offending entry, I've even tried logging in as admin on the bank computer (both accounts are at the same bank - much quicker) and delete the entries there. Every time I've emailed them they tell me the transfer didn't go through. Well the originating account is now almost empty I've done the transfer so many times. They still don't believe me, I've check the account numbers and amount etc.
What's the trick? Do I have to leave certain log or statement entries? Do I have to edit entries? If so what software do I use to do that?
------------------